Orders & Delivery

1. Minimum order
A minimum of $100, excluding the delivery fee, is required.

2. Placing an order
Orders must be placed by 12 pm for next day delivery. Please note that once an order has been placed, no changes are able to be made. If you will not be present at the premises during delivery hours, please contact us or leave a note in your online order, so we can arrange an alternative delivery otherwise it will be left at the front door in a chill pack box.

We only deliver Monday to Saturday

Planet Seafood reserves the right to cancel part or all of an order, at any time, without liability to the customer. We will notify you if this occurs as soon as possible to allow you to make alternative arrangements. If anything you have ordered is unavailable, we will contact you to provide advice on similar products, otherwise, a refund for that item will be arranged.

Times for Deliveries are

7am – 12pm

12pm – 6pm

3. Delivery area and fees
Planet Seafood delivers to the following suburbs:

We deliver to the whole of Melbourne and even parts of Victoria for a late fee of $20. The list below is not a full list but only an example of some of the areas.

4. Delivery information
Deliveries will take place weekdays, between 9 pm and 6 pm and Saturday morning between 9 – 12 pm. All orders will be placed in an insulated box with a reusable ice pack. If no one is available to receive the order, it will be left on the doorstep.

Deliveries will not take place on public holidays.

At subsequent deliveries, customers may choose to leave the insulated boxes and/or ice packs out the front, to be collected for use for future orders.

5. Preferred payment methods 
Planet Seafood accepted Visa and MasterCard and afterpay using the stripe gateway.