Last updated February 24, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Return shipping charges will be paid or reimbursed by PlanetSeafood.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● If order has not been dispatched yet, you may cancel order and get a refund. If delivery has been made please contact us.
If you have any questions concerning our return policy, please contact us at:
+61 03 9563 9211